Every once in a while, we get customers requesting only to find out that their phone was hard-locked to begin. They become upset because they cannot unlock their phones and a great burden is pressed on us as well. We decided to blog on this to ensure that you double check that your BlackBerry is NOT hard-locked before purchasing a code. This is the most prevalent on BlackBerries purchased from E-bay, Craigslist and other third party markets. The instructions are listed below and requires no technical savvy. 1.) Go to the Options Menu (it is represented by a picture of a wrench) 2.) Go to Advanced Options 3.) Go to SIM Card 4.) Type MEPD (they do not have to be caps) – You will not see any text appear as you type it 5.) A new menu will appear with SIM, Network, Network Subset, Service Provider and Corporate. PLEASE NOTE: If all fields are “disabled” or “inactive”, your phone is already unlocked.

Apps; Software; Support. To automatically lock your device when it's in a BlackBerry case. To unlock your device, press the Power/Lock key.

Also, if any of the categories say blocked, then that means that the phone is also hard locked or the phone may have been reported as lost or stolen. 6.) Type in MEP2 – Again, you will not see any text appear.

7.) A new Box will appear like the image above. The number in Brackets represents the number of tries you have remaining before your phone is hard-locked. All BlackBerries come with MEP (10 Left). If your phone is hard-locked, it will say MEP (0 Left). In this case, your phone cannot be unlocked and is permanently locked to its Network Carrier. Hopefully this answers the questions to those searching! You can check out one of our posts on here.

I have a Blackberry Curve 9300 OS 6.0 and was a bit difficult to get around this whole unlocking thing and am still a bit lost. To get to the “advanced options” I have to do the following; Options>Device>Advanced System Settings>SIM Card — When I got to SIM Card then I had to enter MEPD and finally the “new menu will appear with SIM, Network, Network Subset, Service Provider and Corporate” showed up but now I can’t get it out of that menu even after I try following the next step by entering MEP2. I still have no idea if my Blackberry is hard locked or not as I cannot see how many attempts I have left. Driver Video Ati Rage 128 Pro.

I’m growing impatient and getting the run around and I really don’t know what to do about this issue. Can anyone please help me!? Narcisa Am Barbatul De Belea Zippy there.

Thanks in advance;). Thank you for your feedback.

We add this link to every single product page that we have under the Cell phone unlocking FAQ as well as under our support tab. We do not want to make our website spammy, but I will mention your comment to our web team to see if they can find another way to put it. Filemaker Pro 12 Advanced Trial.

We’re here to provide useful information and resources to our customers so they can purchase an unlock code after checking the necessary information. We have created a YouTube video as well to show people how to check if a BlackBerry is hard locked as well. I sincerely apologize for the inconvenience that you may have gone through Wendy, but there is only so much we can do as we provide remote unlocking services and do not have our customers’ phones in our hands physically. If you have any questions prior to purchasing an unlock code, we do have customer support available 24/7 and telephone support from 10:00am – 5:00pm EST.